Two of my clients who are ” snow birds” spend the winter in the desert.  Not the Sahara but, Palm Springs and the surrounding areas Rancho Mirage, Palm Desert, India Wells and both these ladies were at the car wash at the same time. They were strangers to each other. One owns a Norwich Terrier and the other an Australian Terrier both of which I hand strip in the Bay Area regularly.

Well, the ladies get out of their car with their beloved dogs and sit on the bench with the dogs on their laps to wait for their cars to proceed through the car wash machine. Of course, dialogue begins about “the dogs” and that they are hand stripped and within 30 seconds of meeting each other they realize they share me as their groomer. They both completely crack up and can’t believe that they both know me and for next 15 minutes while their cars are being detailed they rave on about how lucky they are to have me as their home groomer and how talented I am. Please know, I am not bragging but, this is what was relayed to me verbatim.

The irony of this story is that one of the ladies who lives in Marin county got my name from another client of mine when both of them were at a car wash in their neighborhood!!

Word of mouth is the very best networking tool!!!!!!! When people can see the quality of my work in person in real time and the two people can discuss face to face their positive experiences with in-home dog grooming, they are thrilled to recommend me with joy.

I love this story and will do another post about Word of Mouth but, I’m off to work now. It’s Saturday and I have a full day.