Today I received a call from a client asking me if I could just stop by and trim over her 5 month old Cock-a-Poo’s eyes. I had given her a haircut about 3 weeks ago and her body just wasn’t ready for a complete do. It just so happened that I was only 5 minutes away from her house so, I said sure I would stop by after I completed the dog I was grooming. I had about 15 minutes between clients so it worked out perfectly. This little puppy is quite head shy so having a intermidiary trimming as grooming training would be a good idea too. I set up my table and as soon as she was on it she started to get very nervous. It will take her some time to zen into the grooming process. I had her Mom help support her as I started to work on her face. The funny thing is that she wanted to put her right paw up on my left arm as I was holding her face. Normally, I don’t allow that but, for some reason it calmed her and allowed me to scissor with my right hand. See pic below. She slowly began to surrender a little and not be so nervous with the scissors near her face. All in all in took more than 15 minutes to complete just trimming her face. My client asked me what she owed me and I said it was my gift. I was happy to do it. I have been grooming her dogs for years and as a show of appreciation to her for supporting Kent’s Kanines I extended my time free of charge.

Once a client called me at 11PM very upset to tell me that her dog had gotten out into the yard and that her complete body was covered in burrs!! And I mean covered. My client tried to pull them out but, the dog tried to bite her!! She knew her Mom didn’t know how to do it so ……… Groomergirl to the rescue. I postponed my first client for the next day by 30 minutes and off I went to pull out burrs at 8:30AM. It was a sad, sad sight. This little Maltese was miserable. The burrs were even in her muzzle and all over her ears and stuck on the tops of her little paws. I put her on my grooming table and slowly picked them out and the ones that were really embedded, I cut out carefully, of course, trying not to ruin the hairdo!! Within 20 minutes she was back to being Cinderella! Her name was Cinderella, no joke. Once again, I did not charge for this fix-it visit.

Sometimes it is good business practice to give freebies. My clients are amazingly good to me and support me completely and I this is one way to show them my gratitude.